William PERES, Author at Our blog

How to Track Multiple Skills in VTS Editor

28 October 2026 Skills & Assessment

To implement effective skills tracking in VTS Editor, start by breaking down core competencies into observable workplace behaviors. Next, build separate numeric variables for each behavior directly within the authoring tool. Finally, allocate positive or negative points to these variables based on the choices learners make throughout the branching scenario....

Corrective feedback meetings: overcoming passive resistance

Corrective Feedback Meetings: Training Managers Against Passive Resistance

26 October 2026 Skills & Assessment

The corrective feedback meeting is an exercise that many managers dread. Yet the most destabilizing situation is rarely open conflict or direct confrontation. The actual challenge of a corrective feedback meeting is passive resistance: an employee who remains silent, nods with an empty "yes", or smoothly redirects the conversation to...

Connecting Training Errors to Operational Incidents

How to Link Training Errors to Operational Incidents

22 October 2026 Skills & Assessment

Linking Training Errors to Operational Incidents: The Predictive Method Linking training errors to operational incidents requires looking past traditional metrics. Final test scores and completion rates fail to show real readiness. The method relies on analyzing learner decisions inside interactive role-plays. This predictive approach, at the core of platforms like...

How to Effectively Test a Serious Game with Operational Teams

21 October 2026 Serious Factory Solutions

Testing a serious game with operational teams is a decisive step. It involves running a playable build with a panel of field experts. The goal is not technical bug hunting, but validating scenario relevance, dialogue credibility, and situational accuracy to ensure training impact and end-user adoption. A serious game that...

Annual Review: Designing 3 Response Levels for an Effective Scenario

19 October 2026 Instructional Design

Building an effective annual review e-learning scenario requires moving past cartoonish choices in favor of a three-tier response framework: ideal, acceptable, and counterproductive. Instructional designers know this pattern well. Most e-learning modules dedicated to annual performance reviews present managers with simplistic, binary options. Confronted with a given situation, the learner...

Identify Operational Bottlenecks Using Training Data

16 October 2026 Skills & Assessment

Leveraging training data to identify operational bottlenecks involves analyzing granular interactions during interactive role-plays to uncover recurring collective errors. Rather than stopping at completion rates, this approach determines whether an operational difficulty stems from an individual skill gap or an underlying issue: an ambiguous internal procedure, a flawed software tool,...

Create an Adaptive Learning Path Without Duplicating Scenes?

14 October 2026 Instructional Design

Create an Adaptive Learning Path Without Duplicating Scenes? To build an adaptive learning path without duplicating scenes, the most effective approach relies on variables and conditional logic rather than traditional branching trees. This method equips the module with memory, adjusting the learning experience inside a single sequence of scenes while...

How to Build Key Reflexes in Tough Negotiations

12 October 2026 Non classé

Tough Negotiations: How to Build Operational Reflexes with Serious Games Building sharp reflexes in tough negotiations means ingraining effective behaviors through repeated practice. The goal is to make them second nature under pressure. The outcome of a tense meeting often hinges on a few crucial seconds: a destabilizing objection, a...

How to Assess Skill Mastery Through Response Time

25 September 2026 Skills & Assessment

Response Time: The Key Metric for Assessing Real Skill MasteryAn employee scores 100% on an e-learning module. The dashboard signals complete success, and L&D teams celebrate. Yet the following week, when faced with a real customer objection, that same employee freezes. Their pitch falls apart. This recurring gap exposes a...

Safety Training: How to Reduce Workplace Accidents

23 September 2026 Corporate Training

Industrial leadership teams allocate substantial budgets to risk prevention. On paper, teams know the protocols inside out. They complete mandatory compliance modules with top scores. Yet workplace accidents still occur regularly. A distinct cognitive reality explains this persistent gap: understanding a rule intellectually is entirely different from executing it under...

wperes@seriousfactory.com