Managing change, but more importantly the impact of change, is a priority in all organizations. By becoming aware of this impact, organizations are looking for ways to increase employee’s motivation to change and to break down potential resistance to achieve the desired results.
Coaching and training your sales force in an original and effective way is increasingly done through incentives, games and serious games. The latter facilitates the assimilation of skills and soft skills by offering sales staff to train in front of intelligent virtual clients in situations identical to reality. This way, sales forces are, as in real life, faced with a customer who expresses his needs or dissatisfaction!
When it comes to security, it is impossible to prepare your employees for every scenario". 3D simulation takes precedence over reality. Trainers can therefore increase the realism of the application by integrating disaster scenarios (breakdowns, exceptional weather conditions, etc.) to prepare the learner for new situations. The expression "Prevention is better than curing" takes on its full meaning here!
In competitive markets where products and services are of equal value in terms of quality, differentiation is based on the experience clients live with the brand. Every interaction with the consumer is an opportunity to forge a positive image of the brand in the consumer's mind. Thus, efficient training of staff in direct contact with customers (sales, after-sales service, advisers, etc.) is now essential to ensure the growth of a company, and sometimes even its survival!
Improving and securing patient’s care is a major health issue. The search for efficiency by all the players involved in the healthcare market has thus become imperative. The objective is to provide comprehensive and continuous patient care while taking into account budgetary constraints.
In a difficult economic climate, environmental issues are at the heart of the debate and represent a real challenge to economic growth. The transition to a "green and fair" economy is as much about new energy technologies as it is about bringing aging infrastructure up to standard.
