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Distribution and Specialized Distribution: the steps to a successful customer experience

by Serious Factory

The Simulation scenario : The learner is put in a situation in a telephone store. He plays a trainee who has just arrived and discovers the tricks of in-store sales. First of all, it deals with the shelving. In a second step, he or she receives a prospect with a strong personality and must manage the entire sales process.

 

! Technical prerequisites

– Mozilla Firefox: version 42 or higher
– Microsoft Edge: version 13 or higher
– Google Chrome: version 46 or higher
– Apple Safari: recent version
– Microsoft Internet Explorer: any version
– All other browsers not specified above
– Hybrid tablets are officially not compatible since performance can be random

Main features used

Scenario in figures

Quizz - Grid
Clickable Zones
Variables
Emotions
Inventory
5879 blocks
4 sceneries
7 caracters

Serious Factory is a publisher of innovative pedagogical solutions for training.

Thanks to its expertise in pedagogical engineering and Gamification, Serious Factory supports you throughout your training program to make it truly effective: knowledge acquisition (Digital Learning modules, Serious Games, Blended-Learning…), skills development and reinforcement (practical work, behavioural simulator…), content updating and daily skills monitoring.

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